Billing & Credits
Your prepaid balance, plan, and usage. Credits are managed by your Vox account team until self-serve purchasing is enabled.
Balance remaining
— credits
Spend by workflow
Credits consumed per workflow across all calls.
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Plans
Bundled minutes include the cost of every provider used during a call (LLM, TTS, STT, etc.). Overage cost applies when you exceed your bundled minutes.
Usage BasedCurrent plan
Pay as you go
- Bundled minutes
- —
- Overage cost
- —
- Concurrency included
- 10
EnterpriseCustom / annual
Custom contract
- Bundled minutes
- From 600,000/yr
- Overage cost
- Custom
- Concurrency included
- Custom
Add-ons
Not available yetA preview of add-ons we're bringing to Vox. None of these are available to enable yet — contact your Vox account team if you need one early.
Enable HIPAA Compliance
Bills monthly · + $2,000/mo
Coming soon
Zero Data Retention (ZDR)
Bills monthly · + $1,000/mo
Coming soon
60-day Call and Chat Data Retention
Bills monthly · + $1,000/mo
Coming soon
Reserved Concurrency (Call Lines)
Bills monthly · + $10/mo each
Coming soon0
Payment method
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Enable auto-reload
Coming soon — connect Stripe
Credit purchase history
Purchases are charged to your payment method.
No data available
Add-ons history
Add-ons are billed on the first of each month.
No data available